Basecone Status

Hmm... not feeling A-okay...

Exact Online users might experience problems while booking.

January 24 – present

Exact Online users might experience problems while booking

 

1:15 PM CET

Issue confirmed: The investigation has shown that the root cause of the issue is on Exact Online’s side. Exact has started working on a solution.

 

12:15 PM CET

First alert: We received a first notification from one of our customers. Our team kicked off the investigation.

Recente releases

Wij zijn continu bezig met het verder ontwikkelen van onze applicatie en daarom lanceren wij regelmatig een nieuwe versie. Zo werk je altijd met de meest recente features en verbeteringen.

Basecone Tweets

Volg Basecone op Twitter, dan ben je altijd op de hoogte van de laatste Basecone updates en releases.

Incidents in the past: 

February 10, 2017

Basecone is performing slower than usual

 

10:45 AM CET

Issue fixed: Basecone is performing normally again.

 

7:15 AM CET

First alert: Our Operations Team notices the first signs of slowness. Further investigation kicks off.

December 23, 2016

Unit4 users experiencing problems with booking and synchronisation activities

 

9:29 PM CET

Issue fixed: We received a message from Unit4 that the issue has been resolved. All users should be able to work smoothly again.

 

7:34 PM CET

Issue confirmed: A number of Unit4 users are experiencing problems with booking and synchronisation activities. The investigation has shown that the root cause of the issue is on Unit4’s side. Unit4 is aware and started working on al solution.

 

05:29 PM CET

First alert: We received a server notification, there seemed to be a problem according to Unit4. Our team kicked off the investigation.

November 24, 2016

Exact Online users might experience problems while booking

 

5:00 PM CET

Issue fixed: We received a message from Exact Online that the issue has been resolved. You should now be able to book again smoothly.

 

2:00 PM CET

Issue confirmed: The investigation has shown that the root cause of the issue is on Exact Online’s side. Exact has started working on a solution.

 

12:30 PM CET

First alert: We received a first notification from one of our customers. Our team kicked off the investigation.

November 16, 2016

Twinfield users might experience some problems with creating suppliers/customers

 

3:50 PM CET

Issue fixed: We received a message from Twinfield that the issue has been resolved. You should now be able to add new suppliers and customers again.

 

12:05 PM CET

Issue confirmed: The investigation has shown that the root cause of the issue is on Twinfield’s side. Twinfield has started working on a solution.

 

11:30 AM CET

First alert: We received a first notification from one of our customers. Our team kicked off the investigation.

We continuously monitor the status of Basecone. If there are any interruptions in service, a note will be posted here. We also post notices of scheduled updates here.